when i trying to install Reg Giant Trapcode 15.1.8 suit, i received an error massage : Some products require host applications which are not installed on this computer. Maxon tools include C4D for 3D modeling, simulation and animation, ZBrush and Forger for 3D modeling, Red Giant tools for editing, motion design and filmmaking, and fast Redshift rendering. (Similar to Adobe Teams). Welcome to the WORST plug-in authorization scheme in the known cosmos: Red Giant Application Manager. And when I can get it to work in the timeline- I go to export and the issue happens during the export rendering me a video file with no working keyframes. The *.rgs file is a binary file to control the serial number. I placed uni.Knoll Light Factory EZ on adjustment layers, keyframed the brightness and flair movements and now NONE of them work- the dang flair just sits in the center of frame looking like a sunspot on my soul. RLM wont show up in the app yet. When purchasing floating volume licensing, you have a choice of 3 options for license management: Internet Required: YesSupports: Cinema 4D, Maxon One, Red Giant, and Redshift*. Red Giant Universe 4.0 not working - Premiere Pro /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/td-p/12205289, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208215#M358941, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208254#M358943, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208257#M358944, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208758#M358988, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208779#M358990, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12209041#M359012, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12209352#M359040, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12210911#M359141, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12221021#M360047, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12221336#M360056, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12561535#M381657, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12232048#M360846. Easy to learn and extremely powerful, Cinema 4D is the perfect package for all 3D artists who want to achieve breathtaking results fast and hassle-free. Check your PC to eliminate possible application conflicts and system failures. Sign up for bi-weekly sales alerts & news. Can older Red Giant licenses be added to a MyMaxon account? Do not sell or share my personal information. Well if you don't mind finding out when it doesn't work, hey, that's fine. I had to uninstall every Red Giant piece, and downgrade to 3.3 as well. For example, it does not yet support enterprise deployment, silent installs, or legacy version installations. Be sure to check our FAQ for up-to-date information on Maxon/Red Giant/Redshift Licensing, including information on the new Maxon App. Check their downloads/forums for it. Welcome to the WORST plug-in authorization scheme in the known cosmos: Red Giant Application Manager. How to clean media cache in Premiere Pro? It's not a massive issue as 4.0 doesn't really add that many new and mind-blowing features. Requires periodic Internet accessSupports: Cinema 4D and Redshift* Only. Privacy Policy. Another troubleshooting trick you can try is to reset the configuration. Re: Premiere Pro 15.4 update breaks Maxon/Red Gian /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/td-p/12189106, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189123#M357881, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189306#M357917, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189125#M357882, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189128#M357883, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12311595#M361812, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12311598#M361813, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189195#M357894, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189265#M357912, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189268#M357913, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12188824#M357895, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189054#M357896, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189212#M357899, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189192#M357897, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189214#M357901, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189231#M357904, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189258#M357910, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189271#M357914, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189393#M357929, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189398#M357931, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189401#M357932, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189341#M357921, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189365#M357927, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189323#M357919, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12213927#M359438. Red Giant Application Manager 1.2.1 Installer.exe's description is "RedGiantApplicationManagerInstaller". Red Giant Application Manager 1.2.1 Installer.exe is usually located in the following folder: %USERPROFILE%\Downloads\Red_Giant_Application_Manager_Win\Red Giant Application Manager 1.2.1 Installer.exe, Red Giant Application Manager 1.2.1 Installer.exe actions, of antivirus scans don't detect any virus in it, of antivirus scans detect it as a potentially unwanted program, of users rate Red Giant Application Manager 1.2.1 Installer.exe as a useful program, of users find Red Giant Application Manager 1.2.1 Installer.exe to be a potentially unwanted program, of users find Red Giant Application Manager 1.2.1 Installer.exe to be malicious or a scam, Red Giant Application Manager Installer.exe, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\Red Giant Application Manager.exe, List of the actions Red Giant Application Manager 1.2.1 Installer.exe executes on a user's PC, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgclient_fonts.css, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\hu.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgclient_fonts_legacy.css, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\id.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgclient_fonts_modern.css, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\it.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgcolor.css, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ja.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgcolor.min.js, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\kn.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgcolor.min.js.map, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ko.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgutils.exported.min.js, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\lt.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgutils.min.js, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\lv.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgutils.min.js.map, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ml.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\underscore-min.js, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\mr.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\index.html, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ms.pak, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\nb.pak, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\nl.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\pl.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.default-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\pt-BR.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet-suite-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\pt-PT.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.coloristaIV-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ro.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.cosmo_II-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ru.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.denoiser3-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\sk.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.film-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\sl.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.looks-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\sr.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.mojo_II-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\sv.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.renoiser-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\sw.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.shooter-suite-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ta.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.shooter.frames-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\te.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.shooter.instant4k-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\th.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.shooter.offload-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\tr.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.shooter.pluraleyes-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\uk.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode-suite-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\vi.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.3dstroke-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\zh-CN.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.echospace-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\zh-TW.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.form-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\resources, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.horizon-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\snapshot_blob.bin, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.lux-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\v8_context_snapshot.bin, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.mir3-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\Neutrino_1_4.dll, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.particular-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\Red Giant Neutrino Helper-1-4.exe, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.shine-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\Red Giant Neutrino Server-1-4.exe, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.soundkeys-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.starglow-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.tao-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-blur-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-distort-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-generators-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-glow-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-motion-graphics-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-stylize-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-text-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-transitions-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.universe.universe-utilities-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.chromadisplacement-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.kingpin-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.klf-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.lens-distortion-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.opticalglow-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.primatte6-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.reflection-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.shadow-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.spotclone-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.vfx.supercomp-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redshift3d.renderer-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\net.maxon.cinema4d.app-thumbnail.jpg, %ALLUSERSPROFILE%\Red Giant\Documentation\Acknowledgements\Application Manager\1\Acknowledgements.txt, %ALLUSERSPROFILE%\Red Giant\Common\Libraries\RGBranding.dll, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.2\cef.pak, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.2\cef_100_percent.pak. They need to fix this issue because I'm paying $80 per month and can't enjoy any updated features. its all now through maxon. Red Giant Application Manager 1.2.1 Installer.exe is an .exe file. Tried that as well, but the plugins don't show up in the Effects tab. Try to locate program, to which the process red giant service.exe belongs. See Neil's response. Indeed, developers are working diligently to make sure everything will work smoothly with the new R24 release. "After a bit of digging, its seems the Keyframing in Premiere issue looks to be related to an issue the Universe team is checking into resolving on their end. Also dump your cache files in Premiere after you've run the update process with a plugin manager. I placed uni.Knoll Light Factory EZ on adjustment layers, keyframed the brightness and flair movements and now NONE of them work- the dang flair just sits in the center of frame looking like a sunspot on my soul. Something I never had to do before. When I click activate, the message "Failed to activate" shows up. I experienced the same issue installing Red Giant Products on my iMac running macOS Sierra v 10.12.1. The guy was pretty repsonsive but yes, paying for a product that doesn't work! Similar .exe files creating new elements on your PC with similar volume: Rate the Red Giant Application Manager 1.2.1 Installer.exe file. Experiencing these exact issues. I had to get that updated then it showed the update for the rest of the suite. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For more information, please see our Y. Don't forget to clear your caches once you launch it. An Explanation of Licensing Options for Floating Maxon/ Red Giant Products. Maxon Teams Floating Annual Subscription Licensing, Update: NewBlue Title Live v5.5 New ProPresenter Integration, Sale: Synchro Arts VocAlign Project 33% Off, Freebie: Free Krotos Studio Sound Platform, Sale: iZotope Mix & Master Sale 50% Off thru March 30, 2023, Sale: Get Free NKS Extras with Native Instruments Komplete Purchase, Sale Ending: Left Angle Autograph Intro Offer Ends Today, Universe for Editors Week 1 Premiere Pro, Maxons Ask the Trainer with Chris Schmidt, UniverseforEditors, Week2 Avid Media Composer, UniverseforEditors, Week3 DaVinci Resolve. Then when the RedGiant/Maxxon manager can't find an update, try PrPro again. Last week I noticed that my RG Universe was acting up, specifically in adding transitions. I messaged them through email and they have been giving me the complete runaround on what the problem is. And it's their stuff that's somehow not lining up properly with the Adobe apps. Redshift support will be added in the near future. Open the Maxon App. When the fix is released, either install it through the Maxon App, or just keep an eye on the Release notes page, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12232198#M360863, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12309457#M361625, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12309903#M361669, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12313269#M361945, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12371126#M366725, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12371127#M366726, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12313301#M361946, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12593778#M384098, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12632684#M387844, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12814179#M400195. Tried taking out pretty much everything in my index.html file except a single text field, but still nothing. ago hello! and our Thank you for this solution! Please turn on javascript and reload the page. high-quality customer service and training. Below, read how to fix the issue. Press J to jump to the feed. After pulling my hair out for a while, I realized that another user account was running in the background. uni.Knoll Light Factory EZ on adjustment layers, keyframed the brightness and flair movements and now NONE of them work- the dang flair just sits in the center of frame looking like a sunspot on my soul. suddenly today I cant use any of my redgiant plugins. Have you tried a fresh project? Downgrading is unfortunately the only thing to do right now. I downgraded back to V3 and it fixed the problem. This update breaks Maxon/Red Giant Universe plugin compatibility. I never have used Toolfarm before but was surprised at the great prices and great service when I had a problem. On-premise installations where individual systems dont have internet access, or in cases where its prohibitive to set up MyMaxon accounts for each user (like a school lab). its all now through maxon. I opened a ticket as live chat isn't available today and provided screenshots of the issue as well as proof of my purchased subscription. RED GIANT was installed. DOWNLOADS. Thanks in advance. How to find the exact version of Premiere Pro? On the PP loading screen I do see the plugins being scanned which is odd. Are you signing in with a Maxon account and a Red Giant Account? Update the application manager, then see if any of your plug-ins need to be updated. I have to go back to version 3.3.1 I unfortunately. The Maxon App replaces the Red Giant Application Manager, making it easy to tap into the power of Maxons creative toolset. Sign up for bi-weekly sales alerts & news. I guess this is still an issue with universe 4. To change your email address, please log into your My Maxon account and follow the instructions below. I'd suggest closing everything, updating your Red Giant Application Manager, making sure you're signed into it, and then launch AE. Maxon App manages the installation, licensing, upgrading, and updating of your Maxon products. Think I can bill Maxon for the money I'm losing???? We had our worst tech meltdown at work this Christmas and it was pleasantly problem-solved until completion with her guidance. https://www.redgiant.com/support/installers/updates/universe/. Please report back if this fixes your issue. Do not sell or share my personal information. And when I can get it to work in the timeline- I go to export and the issue happens during the export rendering me a video file with no working keyframes. So wish I could puzzle out the hangup for your system. After adding users to your organization, users can sign into Cinema 4D or Cineversity with their MyMaxon account credentials. Red Giant Universe 4.0 not working - Premiere Pro /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/td-p/12205289, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208215#M358941, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208254#M358943, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208257#M358944, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208758#M358988, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208779#M358990, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12209041#M359012, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12209352#M359040, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12210911#M359141, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12221021#M360047, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12221336#M360056, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12561535#M381657, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12232048#M360846. For more information, please see our never experienced this before, nothing has changed since I last used after effects approx 2/3 weeks ago. It's a Red Giant issue. Run the RedGiant/Maxxon app manager again, and tell it to check for updates mine only got the last one after I did that. I used stock ones instead to finish a project and then upgraded to 4.0 yesterday. jiro418 2 yr. ago Thanks, imma try it ruslahnq 8 mo. Now NOTHING works in the latest version of Premiere. Head to Applications > Utilities > Terminal run the command sudo /Library/Application\ Support/Maxon/Tools/uninstall-maxon-service.sh Windows: Close the installer. It is scheduled for next year. My licenses with RG are all permanent (supposedly). Unofficial subreddit for discussion of Red Giants collection of video post production tools. Wonder what the hay is screwy for you ? Shoudln't affect packaged plugins, but since I am doing development, I had to get into the registry and add a "PlayerDebugMode" key under CSXS.11 . argh I am having this same problem. Dedicated community for Japanese speakers. https://www.redgiant.com/support/installers/updates/universe/- Grab the 3.3.1 here and it'll work! Now NOTHING works in the latest version of Premiere. I think you mean (JavaScript-based) extensions, not (C++-based) plug-inscorrect?We've tested numerous internal and 3rd party extensions in 15.4, without issue, but if you could send me your extension directly, we'd be happy to investigate further. I think they just don't care.Since then, I clone my boot drive before DOING ANYTHING with RGAM, and if things don't go right, I revert my disk to the previous state before foolishly trusting Red Giant again, so that I can resume getting paying work delivered.I prefer iLok to their egregiously unreliable method. my maxon manager says everything is up to date. Please contact sales@toolfarm.com with any questions or additional guidance on choosing the best license for your needs. Client's don't understand buggy plug-ins. Last week I noticed that my RG Universe was acting up, specifically in adding transitions. Products purchased prior to January 1, 2021, will need to be reinstalled in order for them to be licensed properly. Thanks in advance. The Application manager doesn't even list these. We have included a tool that will allow you to migrate all your serial-based purchases. Toolfarm requires javascript to be turned on. Theres a new top-right drop-down menu that includes: If you are a Red Giant customer that purchased products prior to January 1, 2021, youll need to setup a MyMaxon account to use the app. Some of us RG users are doing ok, some ain't. version 1.0.1. Same! Cookie Notice Maxon One Not Supported. /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12232170#M360860, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12593477#M384075. Your machine is currently running: iPhone Outbyte PC Repair is incompatible with your operating system. Yes, definitely odd. The Maxon App is built on new licensing technology. It unauthorizes my plug-ins at the most inconvenient times - twice on a Friday afternoon. RG has stopped using the RG service/utility and moved everyone over to a Maxon version of the same thing. If you are still using Red Giant Application Manager, you will be logged out when your current session ends. Tried this and it worked for me. I couldn't give any definitive timeframes as to when the fix will be released, but I've gone ahead and added this ticket to the issue's tallying system to give it some weight in development. Try something like Revo Uninstall and remove all the RG pieces. I couldn't give any definitive timeframes as to when the fix will be released, but I've gone ahead and added this ticket to the issue's tallying system to give it some weight in development. Recently (end of last year) I was prompted to, so I updated the Red Giant Application Manager to the latest version. the installation log has been written to the red giant logs directory in programdata". System Information: Your machine is currently running: unknown. Below, read an Explanation of Licensing Options for Floating Maxon/ Red Giant Products. Should have mentioned that this issue is with Big Sur, but Windows 10. System Information: Download the Maxon App to install, use, or try all of our products. I have, but haven't heard back yet. You see a watermark on your footage (a big red X), Enter the email address that was used to make purchases at redgiant.com. It then showed a new update, which I installed. I think they just don't care. Please report back if this fixes your issue. of video software products and plugins, with an emphasis on After Effects My red giant login to the application manager also times out frequently, so I have to log back in and go through all the effects to get rid of the red X on all layers using Universe, Particular, Horizon etc. Same issue as OP. All rights reserved. When you launch the Serial Registration Tool, you will see two options for importing serials: After your serial numbers have been successfully registered, the red X watermarks will disappear. Update the Node Modules: CEP 11 works with NodeJS 15.9.0 and Node-WebKit 0.50.1 versions. I used stock ones instead to finish a project and then upgraded to 4.0 yesterday. So I edit montages for people so I have to use the VHS effect but when I do that it just shows me green lines it's being weird and I updated my maxon app u installed and reinstalled in and still the same thing. Edit: appears the Maxon - Red Giant application manager needs to be updated. To explain, it replaces the Red Giant Application Manager. It probably can't repair/install because they've migrated over. Note: Maxon App 2.1 and later allows Floating Teams Licenses to be automatically checked in and released.