This is me following up! 1 Ask Drop the checking in wind-up and ask for an update politely and directly. Example: Hey, [prospect name]. Thats the email marketing philosophy we embrace at ABC Consultants, too. Even if they do not need your help, its likely that theyll at least give you a status update on matters to show you why your support is unnecessary. (Helpful Examples), Follow Up On or Follow Up With? Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. I am sure it will make your work easy. (No matter what context its used in, itll always kind of sound like your boss is chasing down a report 20 minutes before the deadline.) I have some recommendations on how to get you there.. Reminding your contact of an upcoming deadline, or asking for an answer within a given timeframe, is more likely to elicit a prompt response. Your friend might have lost someone close to them, or they might be stuck at home sick. Its a lot harder to respond to this one with a plain Fine, because its a more complex question. In this article, were going to talk about: What are B2B leads and what is B2B lead generation?Effective strategies for generating B2B leadsHow to create an effective plan for B2B lead. Let them know when youre available to talk, or just let them know they can reach out at any time. Use these 4 alternatives to just checking in emails: Theres no perfect alternative to this email but there are a few follow-up sales emails you can rely on to get back on your prospects radar. Martin holds a Masters degree in Finance and International Business. We also may earn commission from purchases made through affiliate links. It usually means that we dont expect any updates in the email reply, but we want to meet with them in person before we make any final decisions about whats going on. Whats more, your reader will naturally interpret the expression as a request for their time and attention. checking to see. Wouldnt it be nice if there was a one-size-fits-all alternative to just checking in? Unfortunately, variations on that phrase (like Im following up on . 2. Your inbox is flooded with notifications and emails - A lot of them are sales pitches and follow-up emails, saying "Hi, Do you have time," or that says "Hey! Lastly, well show you how to use I just wanted to follow up in your emails. Example: Read our client success story with X and see how their profit grew Y% in a matter of weeks with our service.. Updates On Product/Services. Have a look. Have a look. And beyond the handy app that has messaging and video conferencing built in, RingCentral also has an outbound contact center thats designed for sales teams to reach out to prospectsand get timely responses. Im so sorry for your loss. Moreover, its especially effective if weve been out of the loop for a while. Then provide a suggestion for how to get there. Here are 10 better ways to say this, 10 Thank You For Your Understanding Alternatives. Learn more about us here. Warren. I wanted you to know Im thinking of you. It might be useful to you. Would you oblige our request? If youd like a more in-depth explanation, I can set up an appointment for discussion if youre interested.. If you had plans to get together with the person, and they had to cancel, you can check in to let them know theres no rush. Of course, this doesn't mean that you should stop following up with prospects just that you put slightly more effort into it. Example: Congratulations on your latest funding round! Gauge their interest in achieving a goal you might have spoken about previously. For example, RingCentrals integration with Gong.ios AI analytics engine can be used to analyze all your sales teams conversations with clients and then unearth new insights into what patterns and speech behaviors correlate with successful calls: Similarly, the seamless integrations with most of the popular CRM platforms can level-up your communication capabilities with features like click-to-dial, note logging, and call schedulingall easily available from within the CRM itself. i just called. Your contact might appreciate a reminder that theres still an open email chain needing attention. Thought you would like to know. Not quite in-office, not yet a remote-first company? This is a common fault of checking in emails. If your inbox is anything like mine, it tends to get unruly fast. your text, so your work is extra polished wherever you write. Remember: You have to actually write the post, of course. 2023 RingCentral, Inc. All rights reserved. Leaders with your experience and knowledge bring valuable insight to the company.. Your prospect made a commitment to do something and hasn't done it, or has gone dark. Bring their attention to something their competitor is doing well and ask how they plan to address it. Example: Hi [prospect name]. You might pick them up straight from our blog post or get inspired to draft a much interesting follow-up pitch. But what does it really mean? Our company would love to schedule an appointment to demonstrate our products new capabilities if youre looking for a better investment.. Here are a few ways to make sure your follow-up incites action, not apathy. How do I not say just checking in? Wed like to schedule a meeting to offer you assistance in optimizing your strategy., If you've found an article that's relevant to their industry or profession, send it to them instead of saying "just checking in. Originally published Jul 06, 2022, updated Oct 19, 2022. Your friend or family member whos going through a hard time will appreciate that kind of reminder. ", "Hi, you might be wondering why us [company name] over others. 7. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Heres what to say instead of I just wanted to follow up in an email: In the rest of the article, well explain how to use each of the alternatives by providing email samples. Furthermore, this subject line doesn't mention the value you can create directly. Send a 'Did this email get buried?' Theyre the bane of our inbox existence. i just wanted to check. You must be busy and no longer interested in our products/services. This lets the person know they've been on your mind, Anwar says. Any information you provide to Cake, and all communications between you and Cake, This is another way to rekindle a conversation you began before. We prefer a more straightforward approach. I notice you have not kept me updated over the last week.I hope all is well,Mr. Example: Did this email get buried? If your goal is to impress your potential decision-maker, aka prospects, make them have a good time reading your email and want them to respond to you. This is probably the most common way that just checking in emails are used. If you wonder about the best way to follow up on sales, influence the decision-maker and get that much-awaited response, read this blog post and get more ideas about follow-up email etiquette. A recap email works well in these situations, giving you the chance to refresh your prospects memory about the major points you discussed and the specific problems your offer can help them solve. I need an answer, already! Checking in is a term that has been taken over by social media platforms like Facebook and Instagram. Whether youre networking or pursuing a sale, when you want to stay on your contacts radar, begin with one of these approaches. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right Followup, or Follow Up, or Follow-up? Thank you for your interest in RingCentral. Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. Sometimes the how are you doing? question just leaves us with fine, like its the end of the story, Heidi McBain LMFT, a family therapist, tells Bustle. I just wanted to say "Hi" and see if there was anything we could do better? Buyers usually receive a variation of, "Hi [Prospect], I haven't heard back from you, so I wanted to check in. Should I make that happen? ", "Happy Thursday! WebOne of the most worthless things to say at the beginning of a call to a prospect or customer is Im just checking in with you. (The Probation Officer call.) Please let us know what you think! WebOne of the most worthless things to say at the beginning of a call to a prospect or customer is Im just checking in with you. (The Probation Officer call.) Sometimes they stall because they arent fully convinced that what youre offering is right for them. Entertaining and motivating original stories to help move your visions forward. Donkey, Do you have any updates on is one of the more popular choices on our list with alternatives to I just wanted to follow up.. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. If youre waiting on someones reply by email, you might be familiar with using the phrase I just wanted to follow up. However, there are better alternatives out there. But you can go one step further by offering to help in any way you can. A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. 18. Sometimes the best way to say just checking in is to just come out and say it. Our expert guidance can make your life a little easier during this time. For more examples like this, check out these alternatives to touch base emails. If it was an article that made you think of checking in with that person, this message could be a good choice. Like RingCentral. Instead of saying I just wanted to follow up, you can say can we schedule a follow-up on.. It may also be easier for the person youre asking to think about their emotions first and articulate what theyre feeling, rather than diving into whats behind them. Subscribe to the Sales Blog below. If you havent spoken to the person in a while, its a kind gesture to offer to talk with them on the phone or just via email. Its a pretty exciting projectI hope we can nail it! Heres what the research says about some of the most popular ones. Are you over email? OConnor, Dear Jerry,I just wanted to follow up in case you missed my last email. Free and premium plans, Customer service software. Successful sales reps meet their prospects where they are. for your reference. Example: We know your company is making waves in the X industry, so wed like to share our recent article with you to use as a resource for your mission.. Here's why! Busy prospects will appreciate the reminder, and itll make sure youre on the same page when you proceed to the next steps. See pricing, Marketing automation software. Dont apologize for doing your job, apologize when it is merited. Example: We think it would be a great time to discuss our product solution for your business amid recent developments.. Im keen to hear about your progress.Thank you for your time,Sarah, To Mr. Dinners,Can we schedule a follow-up whenever youre next free? Point out business weaknesses. For example, you might refer them to a blog post or a piece of research thats extremely relevant to their business, or you could let them know that theres an upcoming industry conference in their town that they should attend. From hair trends to relationship advice, our daily newsletter has everything you need to sound like a person whos on TikTok, even if you arent. How does next Wednesday work for you?. Save time, find new ways to reach out to prospects, and send emails that actually convert. Generally, there are two other variations you can use: Removing just allows you to sound formal and respectful. They show how our past clients in [their industry/niche] have worked with us to achieve [relevant goals]. Of course, youll want to bring up as many important facts and answer as many questions as you can during the initial meeting or call. You can easily jump between phone calls, team messaging, and video chats: One of the major benefits of using a service like RingCentral to stay connected with contacts is that it lets you monitor and review your communications so that you can keep improving your teams performance. Use these 4 alternatives to just checking in emails: Theres no perfect alternative to this email but there are a few follow-up sales emails you can rely on to get back on your prospects radar. Have you had a moment to jot those ideas down? Here are the key things to consider when determining how long your videos should be. This link will open in a new window. Move your previous message to the top of their inbox by asking if they might have missed your last email. Surely that shouldnt be that hard of a thing to do. (Correct Version), 6 Steps To Politely Remind Someone To Reply To Your Email, 30 Best Replies To Whats Up? (Funny & Friendly), Comma after Regards in Emails (Best Practice), Is Best Regards Capitalized? ", "Hi, I haven't heard a response from you since [date]. Email threads can easily get buried, team members get stuck in ruts, and to-do items fall through the cracks. Instead, you can get more creative and establish a personal connection that will make your prospects feel valued. 1 Ask Drop the checking in wind-up and ask for an update politely and directly. WebInstead of saying I just wanted to follow up, you can say can we schedule a follow-up on. This alternative works well when we want to set up a meeting to discuss matters. How are they managing that really stressful issue with their car/their landlady/their landladys cat that hates them? I feel like we havent communicated for a while.Kind regards,Evangeline Button, Hello Bruce,Whats going on with the status report? In your research, have you identified a potential opportunity for their company? If you need any more clarification, dont hesitate to reach out.. If there's an event in the prospect's area that's relevant to their industry or business, connect with them on that. Example: Greetings, I wanted to inquire about your current level of satisfaction with X product. i am calling. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'be67aa79-8dbe-4938-8256-fdf195247a9c', {"useNewLoader":"true","region":"na1"}); Their ease is the reason that makes them so tempting to send, but they don't provide any value to your buyer. Just because they began working with a competitors product doesnt necessarily mean theyre in love with it either. Recommend an event. Example: We have attached a quick guide on how to X to help you achieve Y. As salespeople, following up with prospects comes in as a basic instinct. Im free to help out wherever Im needed.Let me know what I can do,Mr. Let me know if theres anything you need from me.. A Guide to Using Plain Language in Writing. Apart from being chronically overused, one of the main problems with just checking in is that its basically a redundant expression. How do I not say just checking in? WebSometimes the best way to say just checking in is to just come out and say it. In general, we can start an email with this when we want to know whether someone has anything more to report. Id love to discuss your progress so far.Thank you,Mrs. As a writer for a popular blog (this one) and a freelance PR professional, I get follow-up emails regularly. 2. Just Checking In Alternatives Send actionable advice. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. Heres a quick comparison of using an email-focused approach vs more flexible methods of communication: For example, some clients may welcome the occasional phone call as a much-needed break from the monotony of responding to emails all day. Ask if they're still interested in achieving X goal. Sometimes prospects just forgot they spoke with you and need a reminder of your initial conversation to get things moving again. A former champion could now influence a purchase decision. It also lets them know youre attentive to their words and worth their time. Why would you reinforce that impression by wasting their time even more? Cheers, [Salesperson]." Where are we with works well when we want to write a follow-up to know whats going on. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? Can I say just checking in? Simply put, checking in means when you want to update your friends on your whereabouts or activity. Case studies are ideal for this job: they help sell the dream and serve as proof that working with you is worth it. (All good things!) Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. Use the request for a status update as a call-to-action, and make it time-sensitive so youre more likely to get a response. Bring up a common challenge your buyers face. They may thank you for your concern, or ask why theyve been in your thoughts then, you can launch full throttle into the convo you want to have. Follow-up emails provide a great opportunity to get a little more personal with your prospects. Dont pressure them to respond, but just give them the information that youd like to know how theyre doing. Next time you reach out to your contacts, be sure to steer clear from using just checking in. Example: Im currently writing an article about X industry and the projection of Y in the next year. Example: Your business has grown significantly over the last year, but that growth could be stunted by X weakness in your strategy. I notice you havent sent me any follow-up emails yet.Please inform me when you get a moment,Mrs. Asking for a status update is a good way to make sure things stay on track. We are in the process of making improvements to our products & services that will be rolled out this weekend. I liked what you had to say about building trust with new subscribers. 10. Finally, take a look at the following email samples to find out more about it: Hey Craig,Can we schedule a follow-up on the project at some point this week? I read a great article this morning about the power of using quizzes to ease visitors into your sales funnel, and I thought youd appreciate a link. He has six years of experience in professional communication with clients, executives, and colleagues. Lastly, here are some helpful follow-up email examples you can rely on to teach you how to use it: Dear All,Has there been any progress on the report yet, or are you all still waiting for more information?Kind regards,Kimberly, Dear Terry,Has there been any progress on the project that youd care to share with me?Thank you for your time,Mrs. Now, put yourself back in the shoes of a Salesperson. I know youre having a hard time, and Im here if you want to talk. Example: We have a new addition to our executive team, here is an overview of the changes to come upon their arrival.. Find out what to do and discover resources to help you cope. There are, of course, many situations where its necessary to check in on your prospects and customers, such as: So the question isnt whether you should check in on your contacts, its about how you should do it. Furthermore, its good to set up meetings instead of receiving emails in most cases. Just Checking in," which you typically consider "junk" unless something else catches your attention. Moreover, we might also be able to use it when we want to offer some assistance to the person we are emailing. Follow-up emails provide a great opportunity to get a little more personal with your prospects. Heres what the research says about some of the most popular ones. I have plenty of skills that could be useful in this situation.Kind regards,George Sorrow, To Henrietta,Do you need any support from me on the project? Asking about a persons wellbeing can feel awkward; you want to strike the right mix of caring and relaxed, so they dont feel theyre being grilled. It can be helpful to explain why the task is important to you, too.